Because you can never have too much security:
Our guarantees and services.

With us, children and young people up to their 18th birthday receive a complete pair of glasses with plastic lenses from our InCollection free of charge – and with a three-year guarantee. What do you need to do? Simply bring a prescription or insurance card with you.

Sometimes things just have to happen quickly – for example, when the plane leaves the day after tomorrow. For an additional charge, we will take care of your request immediately so that you can meet all deadlines.

Are you completely satisfied with the design and comfort of your old glasses, but your prescription has changed? We can re-glass your glasses – regardless of whether you bought the frame from us or not.

If you have always wanted to try contact lenses, you can simply try them out with us. If you are unhappy with your current lenses, you can also try lenses with a different material composition. Both of course free of charge and with personal advice.

Your everyday life is varied and your glasses are always in the thick of it. They can become deformed or the material can be damaged. To ensure that you can enjoy your new glasses for a long time, we offer free glasses care and minor repairs in our specialist stores, which you can use at any time.

Our specialist stores are equipped with the latest technology to measure your eyesight precisely. You are welcome to visit us at any time for a free eye test.

When driving, good vision is particularly important for your own safety and the safety of other road users. This is why the legislator has prescribed mandatory driving license vision tests. Important: Bring an identification document (identity card or passport) with you to the driving test.

Is this the right pair of glasses for you or the other one? We want you to take your time deciding. That’s why we give you up to three frames to choose from to take home with you. So you can show your favorites to your loved ones in peace before you make a purchase decision.

Everyone should be able to afford their dream glasses. That’s why we offer 0% financing on all glasses from €120 in our range. Pay for your dream glasses conveniently in 6 to 12 monthly installments – without interest or fees.

With the Sorglos 24 package, you receive a 60% discount on the replacement purchase of equivalent lenses within 24 months in the event of breakage, damage or theft. This means you only pay 40% of the lens price* If your prescription changes by more than one diopter within a year, you will also receive a 60% discount on your new, equivalent lenses in your new prescription. You can protect your single vision lenses for just €1 per month for 24 months and your progressive lenses for just €2 per month.

With the SORglos 24 KIDS package for children up to the age of 13, you don’t have to worry about your child’s glasses being damaged or destroyed for 12 months: In this case, your child gets free replacement lenses and you get a 50% discount on a new frame. For just €12, you can protect your child’s glasses for 12 months, 24 hours a day.