{"id":17926,"date":"2021-05-17T14:07:20","date_gmt":"2021-05-17T12:07:20","guid":{"rendered":"https:\/\/www.binder-optik.de\/binder-optik-is-the-industry-winner-of-the-5th-nuertingen-customer-review\/"},"modified":"2025-04-15T14:46:41","modified_gmt":"2025-04-15T12:46:41","slug":"binder-optik-is-the-industry-winner-of-the-5th-nuertingen-customer-review","status":"publish","type":"post","link":"https:\/\/www.binder-optik.de\/en\/binder-optik-is-the-industry-winner-of-the-5th-nuertingen-customer-review\/","title":{"rendered":"Binder Optik is the industry winner of the 5th N\u00fcrtingen Customer Review"},"content":{"rendered":"\n<section class=\"wp-block-custom-container alignwide block-content  block-content--spacing-top block-content--margin-top\"><style>.block-content{position:relative}.block-content--spacing-top{padding-top:2rem}@media (min-width: 992px){.block-content--spacing-top{padding-top:4rem}}.block-content--spacing-bottom{padding-bottom:2rem}@media (min-width: 992px){.block-content--spacing-bottom{padding-bottom:4rem}}.block-content--margin-top{margin-top:2rem}@media (min-width: 992px){.block-content--margin-top{margin-top:4rem}}.block-content--margin-bottom{margin-bottom:2rem}@media (min-width: 992px){.block-content--margin-bottom{margin-bottom:4rem}}.block-content.z-index{position:relative;z-index:2}.block-content .container{position:relative;z-index:1}.block-content .container--full{padding:0}.block-content .container .container{padding:2rem}@media (min-width: 992px){.block-content .container .container{padding:4rem}}.block-content .container-overlay{position:absolute;z-index:0;top:0;right:0;bottom:0;left:0}.block-content.career-container{margin-top:-8rem;z-index:2;pointer-events:none}.block-content.career-container .block-content{pointer-events:all;-webkit-box-shadow:0px 0px 15px 5px rgba(0,0,0,0.1);box-shadow:0px 0px 15px 5px rgba(0,0,0,0.1)}.block-content.career-container .wp-block-custom-column{margin-bottom:0}\n<\/style><div class=\"container container--wide\"><div class=\"container__body\">\n<p class=\"is-style-subheading\">May 17, 2021<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Binder Optik is the industry winner of the 5th N\u00fcrtingen Customer Review<\/h1>\n\n\n\n<div class=\"wp-block-custom-spacing spacing-element spacing-mobile--small spacing-tablet--small spacing-small-desktop--small spacing-desktop--small\"><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"wp-block-custom-container alignwide block-content\"><div class=\"container container--wide\"><div class=\"container__body\">\n<div class=\"wp-block-custom-columns columns-row row\"><style>.columns-row--spacing-top{padding-top:2rem}@media (min-width: 992px){.columns-row--spacing-top{padding-top:4rem}}.columns-row--spacing-bottom{padding-bottom:2rem}@media (min-width: 992px){.columns-row--spacing-bottom{padding-bottom:4rem}}.columns-row--margin-top{margin-top:2rem}@media (min-width: 992px){.columns-row--margin-top{margin-top:4rem}}.columns-row--margin-bottom{margin-bottom:2rem}@media (min-width: 992px){.columns-row--margin-bottom{margin-bottom:4rem}}\n<\/style>\n<div class=\"wp-block-custom-column col col-6\">\n<p>Highest customer satisfaction in all three categories surveyed and thus the industry winner &#8211; that is the outstanding result of the <a href=\"https:\/\/www.binder-optik.de\/fachgeschaefte\/nurtingen\/\">Binder Optik specialist store in N\u00fcrtingen<\/a> in the 5th N\u00fcrtingen Customer Review.<\/p>\n\n\n\n<p>The survey examined customer satisfaction in terms of friendliness, quality of advice and value for money at nine opticians in N\u00fcrtingen. Binder Optik scored best in all three categories, taking the top spot. <\/p>\n\n\n\n<p>Dominic Baur, Managing Director of Binder Optik GmbH, is delighted: &#8220;At Binder Optik, the focus is on people and the satisfaction of our customers is our top priority. In N\u00fcrtingen, the Binder Optik philosophy is practiced in an exemplary manner, as the result of the customer review shows. I am very proud of our N\u00fcrtingen team, which has earned this award.&#8221;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-custom-column col col-6\"><style>.wp-block-image.alignright{margin:0 !important}.wp-block-image.alignleft{float:none !important}.wp-block-image .wp-element-caption{text-align:left}\n<\/style>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"702\" src=\"https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2-1024x702.jpg\" alt=\"Binder Optik\" class=\"wp-image-2627\" title=\"\" srcset=\"https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2-1024x702.jpg 1024w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2-906x621.jpg 906w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2-300x206.jpg 300w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2-768x527.jpg 768w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2-524x359.jpg 524w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Kundenspiegel_Nuertingen_Rehlen_Siegel_783x537_2.jpg 1044w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">First-class advice: close dialog with the customer<\/h4>\n\n\n\n<div class=\"wp-block-custom-columns columns-row row\">\n<div class=\"wp-block-custom-column col col-5\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"532\" height=\"391\" src=\"https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Optik-Binder-NT-Teambild.jpg\" alt=\"Binder Optik\" class=\"wp-image-2630\" style=\"width:532px;height:391px\" title=\"\" srcset=\"https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Optik-Binder-NT-Teambild.jpg 532w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Optik-Binder-NT-Teambild-300x220.jpg 300w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2023\/08\/Optik-Binder-NT-Teambild-524x385.jpg 524w\" sizes=\"auto, (max-width: 532px) 100vw, 532px\" \/><figcaption class=\"wp-element-caption\">They are industry winners among the N\u00fcrtingen opticians (from left): Dominic Schneider (trainee optician), Heike Hopfensitz (optician), Christian Baur (optician), Gudrun H\u00e4gele (optician, deputy store manager), Nikolaus Rehlen (master optician, store manager). \u00a9 N\u00fcrtinger Zeitung \/ J\u00fcrgen Holzwarth <\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-custom-column col col-7\">\n<p class=\"has-text-align-left\">The N\u00fcrtingen team&#8217;s recipe for success: &#8220;When advising customers, we take an individual approach. It is important to find out what the customer needs their glasses for and in which situations they wear them most often. During the consultation, we find the best combination of frame and lens for the respective needs. When choosing new glasses, it&#8217;s not just the existing visual defect that plays a role, but also the customer&#8217;s private and professional life and personal habits,&#8221; explains store manager Nikolaus Rehlen.<\/p>\n\n\n\n<p>Only trained opticians work at Binder Optik in N\u00fcrtingen. The specialist store has many regular customers who are happy to recommend Binder Optik to others. As a result, the customer base is constantly growing. &#8220;The atmosphere in our team is great. Everyone enjoys their job and working with people,&#8221; emphasizes Nikolaus Rehlen.   <\/p>\n\n\n\n<p>Customers also seem to feel this, as the results of the 5th N\u00fcrtingen Customer Review show. The quality of advice and the excellent price\/performance ratio are not only confirmed by the 5th N\u00fcrtinger Kundenspiegel, but are also reflected in other ratings, for example in Google reviews, where the specialist store currently boasts 5 out of 5 stars with over 100 ratings. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/section>\n\n<section class=\"wp-block-custom-container alignwide block-content  block-content--spacing-top block-content--spacing-bottom\"><div class=\"container container--wide\"><div class=\"container__body\">\n<section class=\"wp-block-custom-container alignwide block-content  has-gelb-background-color\" style=\"background-color:#FFFF00\"><div class=\"container container--wide\"><div class=\"container__body\"><style>.wp-block-columns.are-vertically-aligned-center{gap:1em;margin-bottom:.5rem}@media (min-width: 992px){.wp-block-columns.are-vertically-aligned-center{margin-bottom:1rem}}.wp-block-columns.are-vertically-aligned-center :last-child{margin-bottom:0}.wp-block-columns.are-vertically-aligned-center figure{margin-bottom:0}.wp-block-columns.no-margin{margin-bottom:0 !important}@media (max-width: 991px){.wp-block-columns.hide-mobile{display:none}}:where(.wp-block-columns.is-layout-flex){gap:1em}\n<\/style>\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\"><strong>Newsletter registration<\/strong><\/h2>\n\n\n\n<p>Subscribe to the newsletter now and get a 20 Euro Binder Optik shopping voucher.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><style>.wp-block-button{margin:0 0 3rem}.wp-block-button:last-child,.wp-block-button:only-child{margin-bottom:0}.wp-block-button.align-center{text-align:center}.wp-block-button.align-right{text-align:right}.wp-block-columns+.wp-block-button{margin-top:6.3rem}.wp-block-button__link{display:inline-block;padding:1.8rem 1.8rem;font-weight:600;text-align:center;text-decoration:none;color:#2B2E34;border:2px solid #FFFA00;border-radius:.5rem;background-color:#FFFA00;cursor:pointer;font-size:1.6rem;line-height:1}@media (min-width: 1380px){.wp-block-button__link{padding:1.8rem 3.8rem;font-size:1.8rem;line-height:1}}.wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link{position:relative}.wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link:hover,.wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link:focus{color:#fff;border-color:#00597E;background-color:#00597E}.wp-block-button .wp-block-button__link{transition:.2s}.is-style-fill-secondary .wp-block-button__link{color:#fff;border-color:#00597E;background-color:#00597E}.is-style-fill-secondary .wp-block-button__link:hover,.is-style-fill-secondary .wp-block-button__link:focus{color:#2B2E34;border-color:#FFFA00;background-color:#FFFA00}.is-style-outline .wp-block-button__link{padding:1.8rem 1.8rem !important;color:#00597E !important;border-color:#00597E;background-color:transparent}@media (min-width: 1380px){.is-style-outline .wp-block-button__link{padding:1.8rem 3.8rem !important}}.is-style-outline .wp-block-button__link:hover,.is-style-outline .wp-block-button__link:focus{color:#fff !important;border-color:#00597E !important;background-color:#00597E !important}.is-style-link-only .wp-block-button__link{min-width:0;padding:0;padding-right:2rem;position:relative;font-weight:600;color:#00597E;letter-spacing:0;text-transform:none;border:none;background-color:transparent;transition:color .2s,text-decoration-color .2s;font-size:1.8rem;line-height:1}.is-style-link-only .wp-block-button__link::after{content:'';display:inline-block;width:8px;height:13px;position:absolute;top:50%;right:0;transform:translate(0, -50%);background-image:url(\"https:\/\/www.binder-optik.de\/wp-content\/themes\/ATLAS\/images\/svg\/button_arrow-right_secondary.svg\");background-repeat:no-repeat;background-size:contain;transition:right 0.2s}.is-style-link-only .wp-block-button__link:hover::after,.is-style-link-only .wp-block-button__link:focus::after{right:-5px}\n<\/style>\n<div class=\"wp-block-button is-style-fill-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.binder-optik.de\/en\/newsletter-registration\/\">To the registration<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"902\" height=\"625\" src=\"https:\/\/www.binder-optik.de\/wp-content\/uploads\/2025\/05\/2023_10_05-Newsletter-Anmeldung_433x300-1_EN.jpg\" alt=\"Binder Optik\" class=\"wp-image-19187\" title=\"\" srcset=\"https:\/\/www.binder-optik.de\/wp-content\/uploads\/2025\/05\/2023_10_05-Newsletter-Anmeldung_433x300-1_EN.jpg 902w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2025\/05\/2023_10_05-Newsletter-Anmeldung_433x300-1_EN-300x208.jpg 300w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2025\/05\/2023_10_05-Newsletter-Anmeldung_433x300-1_EN-768x532.jpg 768w, https:\/\/www.binder-optik.de\/wp-content\/uploads\/2025\/05\/2023_10_05-Newsletter-Anmeldung_433x300-1_EN-524x363.jpg 524w\" sizes=\"auto, (max-width: 902px) 100vw, 902px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div><\/section>\n<\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":14957,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[289],"tags":[],"class_list":["post-17926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-not-categorised"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-08 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